Butterfly Haven

Features

Solo Occupancy Home

2:1 or 3:1 Support Package

Butterfly Haven is designed to provide a single-occupancy placement for young people aged 16+ who require short-notice, emergency accommodation alongside practical, day-to-day support. Based within the Swansea Bay area, the service draws on extensive experience delivering semi-independent provision for this age group and offers local authority teams a responsive and dependable option when immediate placements are required. The setting is particularly suited to individuals whose personal circumstances or behaviours can make it difficult to secure suitable accommodation elsewhere.

Support is tailored to each young person through individual assessments, restorative approaches, and structured mentoring. Bespoke support plans and consistent key-working help young people develop confidence, stability, and essential life skills while working toward positive next steps and onward placements. The overall approach focuses on safety, engagement, and progression within a calm, structured environment during periods of transition.

Current Availability

This property is currently occupied.

Support Package

Emergency Short-Stay Provision

Appropriate for young people aged 16+

This package supports young people requiring immediate placements while longer-term arrangements are explored.

Single-occupancy placement with experienced, consistent staff
24/7 2-1 or 3-1 support from a dedicated support worker
Private bedroom within a calm, low-stimulus setting
Trauma-informed, person-centred approach
Individualised independent and progression plan
Daily key-working sessions
Structured routines and boundaries
Weekly activity budget
Incentive-based engagement programme
Targeted safeguarding and exploitation-risk support where required
Close liaison with placing authorities to plan next steps and onward moves

Team Details

James Roberts

Service Manager
I am an experienced Manager with many years’ experience working with young people in residential settings. I hold a Level 5 qualification in Leadership and Management in Health and Social Care, which supports my commitment to delivering high-quality, safe, and ethical support.

My practice is rooted in compassion, respect, and safeguarding. I believe every young person deserves to feel safe, listened to, and valued, and I lead teams in a way that promotes positive relationships, consistency, and high standards. I work collaboratively with staff and professionals to create nurturing environments where young people can develop confidence, resilience, and independence.

Jessica Burgham

Deputy Manager
I am a dedicated Deputy Manager at Blue Heart Care, working within a residential children’s home to support young people with complex needs. With over eight years of experience in residential childcare, I bring a strong combination of leadership, safeguarding expertise, and hands-on practice to my role.

I hold a Level 4 qualification in Leadership and Management for Residential Childcare and have extensive experience supporting staff teams, promoting positive outcomes for children and young people, and maintaining high standards of care in line with regulatory requirements. I am passionate about creating safe, nurturing, and trauma-informed environments where young people can develop, achieve stability, and reach their full potential.

Abigail Young

Residential Support Worker

Coming Soon

Drew Ludlow

Residential Support Worker

Coming Soon

Nicholas Landek

Shift Leader

Coming Soon

Ryan Mahoney

Team Leader
I am a Team Leader at Blue Heart with years of experience supporting and leading practice within residential childcare settings in Wales. I hold a Level 3 QCF qualification in Childcare and am currently working towards Level 4, reflecting my strong commitment to continuous professional development and progression within leadership.

My practice is firmly underpinned by safeguarding, accountability, and high standards in line with CIW expectations. I lead by example, providing clear guidance and support to staff, promoting consistent, child-centred practice, and fostering positive, professional relationships.

I am passionate about creating safe, nurturing environments where young people feel secure, respected, and empowered to develop resilience, confidence, and independence, while working collaboratively with multi-agency professionals to ensure the best possible outcomes.

Tristan James

Residential Support Worker
I am a dedicated Residential Support Worker with over one year of experience supporting children in a care setting. I provide calm, patient, and person-centred support, building positive relationships and promoting emotional wellbeing and stability.

I am a strong communicator who works effectively within a team and with external professionals to maintain high standards of care. I am currently working towards my Level 3 qualification and am committed to ongoing professional development and safeguarding best practice