Children’s Referrals
Make a Referral
Finding the right home for a young person is a big decision.
We’re here to make the process clear, supportive and straightforward.
At Blue Heart Residential, we understand that every referral represents a young person in need of stability, understanding and opportunity.
Our aim is to make the referral process:
- Simple
- Transparent
- Responsive
- Focused on the best interests of the child
From the moment you contact us, our team will work closely with you to ensure the right match, the right home, and the right support plan.
Our Matching Approach
Matching the Right Child to the Right Home
Our referral process is guided by the principles of the HeartWings Model™.
This means we look beyond paperwork and focus on:
- The young person’s current needs
- Their stage of emotional development
- What environment will help them feel safe
- The type of support that will help them move forward
We only accept placements when we are confident we can genuinely meet a child’s needs.
What We’ll Ask For
Information That Helps Us Make the Best Decision
To review a referral effectively, we may ask for:
- Background information about the young person
- Current living arrangements
- Presenting needs and risks
- Education and health information
- Previous placement history
- Professional reports where available
Providing as much detail as possible helps us respond quickly and responsibly.
The Referral Process
Submit a Referral
Complete our online form or contact our referrals team.
Initial Review
We assess the information and contact you to discuss suitability.
Matching Assessment
We consider which home and team would best support the young person.
Decision & Planning
If appropriate, we agree a placement plan and arrange a supported transition.
We aim to respond to all referrals quickly and keep you updated at every stage.
Emergency Placements
Need Urgent Support?
We understand that some situations require immediate action.
For urgent placement requests, please call our 24-hour referrals line:
Our team will do everything possible to help.
Start a Referral
Ready to Begin?
If you have a young person who may benefit from a Blue Heart Residential home, start the process here.
Support & Contact
We’re Here to Help
If you would like to discuss a potential referral before submitting anything, please get in touch.
01633 646900
referrals@blueheartcare.co.uk
We’re happy to talk through options, suitability and next steps.
Working in Partnership With
