Complaints & Compliments Form

Everyone has the right to raise a concern or share positive feedback.

At Blue Heart Residential, our highest priority is to provide safe, high-quality, and person-centred care for every individual we support.

We believe this is achieved by truly understanding each person’s needs, circumstances, goals, and aspirations. Through carefully tailored support plans that are regularly reviewed, we work to ensure individuals feel safe, supported, and able to achieve positive outcomes.

Your feedback plays an important role in helping us maintain high standards and continuously improve our services. If you have a complaint, concern, or compliment, we encourage you to complete the form below.

Please note, you are not required to provide your name and may submit feedback anonymously if you prefer.